This difficult process was met with the most efficient and considerate staff! The reality of being in a position to want a memory bear in itself was almost heartbreaking to think about. I tearfully parted with five items of my son's at the post office. I got a reassuring text a few days later that his items had been received. That was so reassuring. They followed up with questions regarding my wishes and were able to make me four bears instead of just the one! They came perfectly packaged and were met with tears of sadness and joy. They turned out perfect! I can't say enough about the care and consideration of this process. It's been almost five and a half years since I lost my oldest son and I will cherish my bear for the rest of my life. Much love to all!!!
Our bear turned out perfect. I was nervous to send off my dad's favorite shirts. Couldn't be happier with the results! Thank you for the care and detail. ❤️
This pillow is fabulous, such quality in the craftsmanship. It is a special gift for my son’s fiancée, he died years ago. The shirt was one of his special ones, I am sure there will be tears when she sees/holds it in her arms.