shipping & returns
Shipping in the continental United States:
- $ 10.00 orders between 100 and under
- $ 12.00 orders between $100.01 - $200
- $ 15.00 orders between $200.01-$300
- FREE SHIPPING orders over $300.01
SENDING CLOTHES TO THE STUDIO FOR YOUR KEEPSAKE:
After ordering your clothing keepsake, we EMAIL shipping instructions and a printable order form. Send your clothes with the completed order form to:
The Patchwork Bear, 174 Nassau St #210, Princeton NJ 08542
(We email your order form after placing your order. CONTACT US if you did not receive your order form.)
We want you to be happy with your finished keepsake and since each item is handmade to order, we work with you directly to resolve any issues.
We request that you send your clothes for your keepsake as soon as possible, preferably within one year of purchase.
In the event you change your mind and we have not created your keepsake yet, we are happy to offer a full refund within one year of purchase. After one year, we can offer a store credit.