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Home of the ORIGINAL Memory Bear & Oprah's Favorite Thing

shipping & returns

Shipping in the continental United States:

  • $ 10.00 orders between 100 and under
  • $ 12.00 orders between $100.01 - $200
  • $ 15.00 orders between $200.01-$300
  • FREE SHIPPING orders over $300.01
Shipping charges are for return shipping of your finished keepsake.
Unfortunately, since the weight of clothes sent to us varies from customer to customer, we do not cover the cost to send your clothes to our studio.
We can ship remaining clothing scraps back with your finished keepsake under 3 lbs at no additional charge. Scraps weighing more that 3 lbs may incur additional charges.
Please contact us for additional international shipping costs or to expedite your order.


After ordering your clothing keepsake, we EMAIL shipping instructions and a printable order form. Send your clothes with the completed order form to:

The Patchwork Bear, 174 Nassau St #210, Princeton NJ 08542

(We email your order form after placing your order. CONTACT US if you did not receive your order form.)

We typically ship orders with tracking through UPS Ground (USPS for PO Boxes) approximately 3-4 weeks after clothing is received in our studio for keepsake animals (bears, puppies, bunnies); 6-8 weeks for custom quilts and bags. Please allow extra time during holidays.



We want you to be happy with your finished keepsake and since each item is handmade to order, we work with you directly to resolve any issues.

We request that you send your clothes for your keepsake as soon as possible, preferably within one year of purchase.

In the event you change your mind and we have not created your keepsake yet, we are happy to offer a refund within one year of purchase. After one year, we can offer a store credit.